Wm98 takes the responsibility of protecting your personal information seriously. This page transparently explains how we collect, use, store, and safeguard your data at all times.
Welcome to the wm98 Privacy Policy page. As a trusted online casino platform used by hundreds of thousands of players across Malaysia, wm98 places the protection of members' personal data among the highest priorities in our operations.
This Privacy Policy explains in detail how wm98 collects, processes, stores, and protects your personal information when you use our platform, website, and services. It also outlines your rights regarding personal data and how you can exercise them.
By registering a wm98 account or continuing to use our platform, you agree that you have read and understood this Privacy Policy. We encourage you to read the entire document carefully — it is written in plain language, not filled with confusing legal jargon.
Core Commitment: wm98 has never and will never sell members' personal data to any third party for marketing or commercial purposes. Your data belongs to you.
Wm98 collects various categories of information depending on how you interact with our platform. Below is a full breakdown of the data we may collect:
| Data Category | Example Information | How It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, IC/passport number | Registration form, KYC |
| Contact Information | Email address, phone number, residential address | Registration, profile updates |
| Financial Information | Bank account number, bank name, transaction history | Deposit/withdrawal process |
| Usage Data | Game history, activity logs, game preferences | Automatically during use |
| Technical Data | IP address, device type, web browser, OS | Automatically by the system |
| Communication Data | Support chat records, emails, feedback | Interactions with our team |
This includes all information you provide during account registration, the KYC (identity verification) process, deposit and withdrawal requests, and any communications you initiate with the wm98 support team.
When you browse or use the wm98 platform, our systems automatically record certain technical information such as your IP address, device type, web browser, operating system, pages visited, and session duration. This data is used solely for security, fraud detection, and user experience improvement purposes.
Wm98 only uses your personal data for legitimate and necessary purposes. Below is a full list of the purposes for which your data is used:
wm98 not using your data to make automated decisions that materially affect you without human involvement. All significant decisions involve manual review by our team.
Your personal data is stored in secure, protected servers located in internationally certified data centres. wm98 retains your personal data for as long as your account is active, and for an additional period required by law after account closure — typically between 5 to 7 years for financial records.
Wm98 implements multiple layers of technical protection to keep your data secure at all times:
While no system can guarantee 100% security, wm98 continuously updates and strengthens our security infrastructure in line with the latest developments in cyber threats.
Wm98 does not sell your personal data to any third party. However, there are limited situations where we need to share certain information with other parties to enable the platform to operate properly:
Wm98 works with carefully selected third-party service providers to support platform operations, including payment processors, identity verification providers, and gaming software suppliers. All partners are contractually obligated to protect your data and may only use it for specified purposes.
Wm98 may be required to disclose your personal data to relevant authorities if mandated by law, court order, or direction from a legitimate regulatory body. In such situations, we will endeavour to notify you in advance where permitted by law.
In cases of confirmed fraud, money laundering, or serious security threats, wm98 reserves the right to share necessary information with law enforcement authorities and relevant gambling industry bodies for the protection of members and the platform as a whole.
The wm98 platform uses cookies and similar tracking technologies to enhance the user experience, ensure login session security, and understand how members interact with our platform.
You can manage or disable cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the wm98 platform.
As a wm98 member, you have full rights over your personal data. We respect and facilitate the exercise of the following rights:
You may request a full copy of the personal data we hold about you at any time.
If any of your information is inaccurate or outdated, you may request an immediate correction.
You may request the deletion of your personal data, subject to legal retention requirements.
You may object to the processing of your data for specific purposes such as direct marketing.
You may request your data in a machine-readable format for transfer to another platform.
You may request a restriction on the processing of your data under certain circumstances while a dispute is being resolved.
To exercise any of the above rights, contact the wm98 support team via Live Chat, available 24/7. We will process your request within 30 business days.
Wm98 is a platform designed exclusively for adults aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.
If we discover that a child's personal data has been collected without the knowledge or consent of a parent or legal guardian, we will take immediate steps to delete that data and close the account. Parents or guardians who suspect their child has registered on wm98 are urged to contact our support team immediately.
Registration by individuals under the age of 18 is strictly prohibited and constitutes a violation of wm98 terms and conditions, which may result in immediate account termination.
Wm98 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. Each new version will be published on this page with a clear update date.
For changes considered material — meaning changes that significantly alter how we use your data — we will provide advance notice via email or in-platform notification at least 14 days before the changes take effect.
Your continued use of the wm98 platform after the effective date of any amendments constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, please discontinue use of the platform and contact us to close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the wm98 Data Protection team is ready to assist you.
For urgent issues such as suspected unauthorized access or potential data breaches, please contact our security team via Live Chat immediately for prompt action.
At wm98, data protection is not just a document on paper. It is built into every layer of our platform — from technical infrastructure to staff training.
Every data exchange between your device and wm98 servers is protected by 256-bit SSL encryption — the same technology used by Malaysia's leading banks to safeguard their customers' financial transactions.
Wm98 operates on the principle that members' personal data is not a business commodity. We have never and will never sell your personal information to advertisers, data brokers, or any third party for marketing purposes.
Wm98's identity verification process uses OCR technology and secure document validation. Your documents are encrypted immediately upon upload and are only accessible by specifically authorised personnel.
You are in full control — request access to your data, update inaccurate information, or delete your account entirely. All requests are processed within 30 business days without unnecessary hassle.
Wm98 data is stored in ISO 27001-certified data centres with multi-layered physical and digital access controls. Data backups are performed automatically and regularly to ensure no member data is ever lost.
In the event of any security incident involving member data, wm98 is committed to notifying affected members within 72 hours — enabling you to take protective action promptly.
With a transparent privacy policy and internationally certified security infrastructure, you can play at wm98 with complete peace of mind. Register now and claim your Welcome Bonus of up to RM 1,500.
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